Incident Management

Aspire of WNY Incident Management Policies

Aspire of WNY will manage incidents by ensuring the timely and appropriate reporting, recording, investigation, review, and follow up of all incidents. Effective incident management enhances the quality of care provided to persons with developmental disabilities, protects them (to the extent possible) from harm, and ensures that such persons are free from abuse and neglect.

Aspire of WNY does not take any retaliatory action against anyone who reports an incident or co-operates with the investigation of a report made to the NYS Justice Center (JC) or the Office for People with Developmental Disabilities (OPWDD.)

Renee Filip, President and CEO designates to Bob Pettit, Vice President of Quality, designated Quality Assurance personnel, Division Vice Presidents and Designated Program Administrators the authority to manage the incident reporting process in accordance with regulation and approved Agency policy and procedure.

The links below provide access to Aspire of WNY Incident Policies and Practices and the State Oversight Agencies who govern these policies.

Should you require paper copies of these documents please send a written request to:

Michele Dodson
Director of QA/Compliance Officer
2356 North Forest Road
Getzville, NY 14068