Quality Improvement Coordinator for Human Services Agency

Website Aspire of WNY

Work Where You Can Make An Impact!

Work Where You Can Make an IMPACT

Aspire of WNY is looking for a full time Quality Improvement Coordinator.

This position is responsible for the direct supervision of investigators and quality auditors. Conducts investigations of incidents of Abuse/Neglect, Significant Incidents, Serious Notable Occurrences, Minor Notable Occurrences, or unusual incidents. Comprehensive knowledge of regulations. Acts as a mentor to investigators providing guidance on the investigation process as well as reviewing final reports. Maintains the quality review audit schedule. Monitors for quality trends based on the outcome of incidents reported and audit findings. Includes on call duties both during regular business hours and after hours, as scheduled.

Skills in the principals of OPWDD investigations and audits including analytical skills, interview skills, and excellent writing and verbal communication skills. Familiarity with various regulatory agencies that govern Agency operations. Must have the ability to interface at all levels of the organization. OPWDD experience recommended.

Requirements:

  • Bachelors degree
  • Three (3) years experience in OPWDD investigations, quality assurance/improvement, audits and/or regulatory compliance.

Hourly rate of pay: $22.99 – $32.18

EOE

To apply for this job email your details to jobs@aspirewny.org