one-of-a kind services for one-of-a kind people


Aspire of WNY Statement on Coronavirus (COVID-19)

Agency Outreach and Central Intake

Central Intake

A single point of contact for individuals, their families and circles of support seeking services from Aspire of WNY. Our team can assist with:

  • Navigating and understanding the Office for People with Developmental Disabilities (OPWDD) Front Door process and obtaining necessary authorization for services
  • A newly implemented process for intake of all OPWDD Home and Community Based Services (HCBS) Waiver services. After services are authorized, Care Coordinators are able to download our cover letter and application below to make a referral. Contact information for submitting referral packets can be found on the cover letter.

Intake Guidelines

Referral Form

For questions or more information in Erie, Niagara, Chautauqua, and Cattaraugus County, please contact:

716.838.0047 or

Agency Outreach

Aspire of WNY’s Agency Outreach and Central Intake creates rewarding new relationships in the community, and nurtures existing relationships with individuals, families, local business partners and with other agencies. We also seek to champion advocacy efforts to encourage awareness, acceptance, and inclusion for people with developmental disabilities:

Home Services Programs:

  • Outreach to individuals with developmental disabilities and their families in order to promote advocacy, provide information and referral to community resources, facilitate provision of needed services, and provide public education to support advocacy efforts.
  • For more information, please contact Tracy Flagella at 716.456.3103 or email

Family Education & Training (FET) Programs:

  • Provides education and training to caregivers of children under the age of 18 in order to enhance the family’s knowledge, skills, and decision making capacity to help them care for their child with developmental disabilities.
  • Child must have a Care Coordinator and be enrolled in the HCBS Waiver Program
  • For more information, please contact 716.838.0047, option 1, or email

Liaison to Care Coordination Organizations (CCO):

  • With the recent transition from Medicaid Service Coordination (MSC) to Care Coordination, Aspire of WNY seeks to maintain a collaborative relationship with CCOs in order to ensure the highest quality of services and care for those we support
  • For more information, please contact Jenna Astridge at 716.505.5260 or email 

Environmental Modification and Adaptive Technology (EMODS)

  • Assistance to obtain funding for environmental modifications and adaptive technologies to ensure that a person’s health, safety, independence and well-being are met through necessary modifications or devices. This ensures a person can maintain the ability to live at home and in the community.
  • Aspire of WNY participates fully in the Minority & Women Owned Business Enterprise (MWBE).
  • Examples of E-Mods and Adaptive Technology
    • Coordinate the installation of a wheelchair ramp or lift
    • Accessible bathroom modifications
    • Assist with making the kitchen and living space accessible and safe
    • Vehicle modification
  • For more information or to begin a referral, please call 716.838.0047, option 1, or email

Individual Supports and Services (ISS)

ISS assists adults with developmental disabilities to live independently by providing funds to pay for rent and utilities in community-based apartments. ISS is only available to individuals living independently. Individuals must be eligible for services with the Office for People with Developmental Disabilities (OPWDD) to receive ISS.

For more information on ISS in Erie, Niagara or Chautauqua County, please contact:

Jon Lundmark Phone: (716) 456-3113

Family Support Services (FSS) Jamestown Counseling Program

  • Aspire of WNY provides professional, family driven, and flexible counseling services to individuals with developmental disabilities and their family members. Counseling services are highly individualized and are provided one-on-one or as a family, at NO COST to the individual or their family.
  • Families are provided their choice of counselor, based upon availability.
  • Openings available in Chautauqua and Cattaraugus County.

For more information or to begin receiving services, please contact Tracy Flagella:

(716) 456-3103 or

Committee of Last Resort (CLR)

The Committee of Last Resort (CLR) is intended to provide emergency and supplemental funding to individuals of all ages with developmental disabilities in the WNY area, for a variety of needs that these individuals and/or their families cannot afford. Applicants must demonstrate financial hardship and all other funding resources must be exhausted before applying for funding.

In order to be eligible for funding through CLR, applicants must:

  • Have been deemed eligible for services with the Office for People with Developmental Disabilities (OPWDD) and are able to produce letter of determination for eligibility (In order for application to be considered, eligibility letter must be included with application).
  • Live in the community independently or with family/relatives. Individuals living in certified settings will only be considered when submitter can demonstrate that there are extenuating circumstances that require additional assistance.

Effective immediately, CLR has implemented a new format. All emergency requests submitted to CLR will continue to be reviewed by the committee as they are received (please see below for what constitutes an emergency request). All non-emergency requests will be collected and reviewed by the committee on a quarterly basis. The committee will award one or more scholarships from those that were submitted in the quarter prior.

Emergencies that will be considered by the committee are those that put an individual’s immediate health and safety at risk. Marking application as emergency does not guarantee emergency priority. More documentation may be requested by the committee.

Non-emergency (supplemental) requests will now include all requests for respite reimbursement, recreational activities, equipment, or any other requests that do not fit emergency criteria.

The CLR application and program guidelines are available to download below. To submit an application for funding or if you have additional questions, please email us at 

CLR Application Guidelines

CLR Application

CLR Application (Fillable PDF)