Phone: (716) 838-0047

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Service Coordination 

The Service Coordination program connects individuals with services and supports that reflect their dreams and needs. We help develop, implement and maintain a personal network of services, supports and activities. Self-advocacy, self-direction and empowerment are encouraged. Service Coordination is an alliance between the person, the Service Coordinator, and the person's chosen circle of support. The Service Coordinator works with this circle of support to explore interests and determine goals. Through Person Centered Planning (PCP) the Service Coordinator then sets up an Individualized Service Plan (ISP) to address and monitor those individualized needs and goals.


We now provide services in ISP Training, MSC Core Training

and Self Advocacy/Self Determination.

How Can Service Coordinators Help?
  • Assistance in applying for and maintaining entitlements such as SSI, food stamps, and Medicaid.
  • Assistance in establishing bank accounts and resolving financial problems.
  • Consolidated Supports and Services (CSS)

Health Services

Living Arrangements

Social and Recreational

Environmental Modification and Adaptive Technology (EMODS)

  • Assistance in obtaining environmental modifications and adaptive technologies to ensure that a person's health, safety and welfare needs are met through necessary modifications. This ensures a person can maintain the ability to live at home and in the community. 
  •    Environmental Example: Wheelchair ramp to promote independent access to thier home.
  •    Adaptive Technology Example: Helper Dog
  • What about the Cost?

The cost for the Service Coordinator is almost always covered by Medicaid, so there is no charge to the individual. For those who do not have Medicaid Insurance, alternate payment plans can be arranged.

For More Information:

In Erie or Niagara County call:
Phone: (716) 505-5830


In Allegany, Cattaraugus, or Chautauqua Counties, call:

Phone: (716) 763-9070 or (800) 940-9135
Fax: (716) 763-3580

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